There have been a lot of changes lately in how your report drug screen billings to the state. As much as MiSACWIS has changed how you post payments, it’s also made changes on our end when we receive those payments. We’re asking for some help from you to make this new system work better for both of us.
First of all, I’m sure you’ve noticed that in the MiSACWIS System, there is a place Provider Information section to fill in the Vendor Invoice Number. You can find the Span Invoice Number toward the upper right hand side of our billing invoices. Please make sure you post the Span invoice number, not the DHS invoice number in that place.
Using the Vendor invoice number is the very best way to assure that payments you initiate get posted to the bills you intended them to be posted to. This, in turn, means you won’t have to go looking up payment information again sometime down the road if we have posted that payment to an invoice other than the one you intended. It really helps us both.
In addition to the Vendor Invoice Number, DHS Central Office has directed that the new, Person ID Number be required with referral and stored in our system for inclusion in any billing or subsequent correspondence. From time to time there are payments we cannot identify or verify because the warrant does not show the name of the individual as listed when that person was referred to us. It could be a name change, perhaps due to marriage.
One final thing. We know there are no more LOG numbers. That field has been replaced in the referral form by the Person ID. Load numbers too are gone, but you still need a way to get access into our Cmost™ system to check on the status of your clients. Simply continue to use what was once your four digit load number as your password for Cmost client access.
By now, you may have received an email from Alicia Polum requesting the Person ID Numbers on your existing clients, when you get the chance, please forward those numbers to Alicia at Alicia@Spancorp.com.